5 min walk,
3 min walk,
4 min walk,
5 min walk,
Tuesday 10 AM-6 PM
Wednesday 10 AM-6 PM
Thursday 10 AM-3 PM
Friday 10 AM-6 PM
Saturday 10 AM-6 PM
Amazing! My new apartment is absolutely perfectly. The on-site team is very friendly and helpful. Thanks Parc Coliseum, for making my transition seamless and comfortable.
I couldn't ask for a better apartment in NYC! The staff is great - concierge team is the best,management is great , thanks to Carmen, Cathryn always helpful. Location UWS is simply perfect !
I love my new apartment! The location is great, the staff is responsive, and my apartment is super quiet.
I couldn't ask for a better apartment in NYC! The staff is great and very quick to solve any problems in the apartment building.
[THE GOOD] Equity Residential has the midas-touch when it comes to taking aged pre-war structures like the Parc Collesium (formerly the 1917 John Fulton Hotel) and other latter reincarnations including an SRO and privately-held horrifically managed rental units and turning them into viable housing in a relatively short time span. The Parc Collesium, first occupied by Equity around 2008, has made some great strides.[THE BAD] When it comes to monthly rents and renewals, here is where Equity always drops the ball. If they need to rent an apartment in a hurry, they will attract renters (mostly under 40) with a nice below-market price. The key is to remember that the renewal will be at least $500 plus over the previous year. The rental prices vary day-to-day and within $50 to $250 a day. While it may appear that they are tossing a coin to select the rate-of-increase it is based on a in-house algorithm which is obviously designed to make money; albiet a bit too obvious. Those other buildings that have rent-stabilized tenants will many-a-time as that the new non-stabilized renters pay for the water bills as well (which is very rare for other landlords to ask and also rather draconian.)
[THE UGLY] The quality of costumer service comes into question with the site / property managers at the given buildings. Some are okay, most are below par. The doorman and most supers have been with the respective buildings for a decent amount of time - many prior to Equity's purchases. These support persons do the best they can with what little - at times - Equity allows them to. If you have any issues that need remediation, do not expect to see any positive results from Equity. You may actually be told these exact phrases "If you have a problem with your neighbors (noise etc); sue 'em"; or "We don't care, move out if you have a problem with this property."So, rent here or at another Equity Building, at your own risk.
I've lived at Parc Coliseum for more than three years and I've found the overall experience to be fairly positive. First of all, the concierge team is great! I particularly admire their friendliness and professionalism. Over the years, I observed how welcoming they were to new tenants and how consistent they were in keeping the lobby area organized and relaxed. I also remember several instances, during emergencies, when they remained calm and helpful, showing a genuine concern for the well-being of each tenant.As for the management, I've read some of the more recent Yelp reviews and I have a slightly different opinion. When I moved in, I knew this building was part of a national network of apartments owned and operated by Equity Residential. What I assumed (and what turned out to be true) was that the management structure was fairly large and regulated, which was fine with me. Not only were there no hidden charges outside what was listed in the lease, but it also gave me peace of mind to know that I was guaranteed what was advertised and that there were protocols in place to handle most any situation. Three years ago, when Parc Coliseum had to comply with building codes, the management did their best to keep the tenants updated on when and where the construction work was occurring, allowing us to plan accordingly. Since then, they have also shown an increasing willingness to listen to the concerns of residents (e.g. making sure the building remains smoke-free). Overall, it is my belief that Parc Coliseum's management team is continuously driven by two goals: making sure that this facility, as a residential business, runs smoothly and that the tenants have a relaxed and pleasant time during their stay.I'm giving Parc Coliseum 5 stars because I only had very minor concerns (e.g. the noise levels between apartments); the positives definitely outweighed the negatives. I'm currently moving to a studio apartment in midtown, but I'm sure I'll miss living in Parc Coliseum. The community, the location, and the facilities are one of a kind. I highly recommend it!
While looking for an apartment two years ago colleagues and friends told me, don't pick equity residential buildings the company is terrible to work with and don't care about the tenants. Of course, we found an equity building we liked and thought, I'm sure they're over reacting, our experience will be different. In the end it wasn't, we learned they don't care about their renters at all, rent increases are insulting and their back office, frankly, is not flexible or willing to help. Some reasons below why we will never live in an equity residential building ever again and suggest the same to you. - At a time where NYC rents are flat/down they asked for 7-9% increase (their standard annual increase), which we found basically offensive. When we went back to talk to them they never even got back to us, even though they "would love to find a way to make us stay." We went to them again, asking to keep it flat, based on the fact that we saw a similar apartment in the building for less. They gave BS about their pricing algorithm that changes daily to match market rents. But ok... don't offer to keep it the same we want to move anyways. After we told them we were moving they posted the apartment for seven hundred dollars less than they asked us to pay. A clear indication they have no interest in taking care of good tenants and knew we were over paying. When they came to us again, to make amends, we asked to move out one week earlier than our lease to show some flexibility. In the end... of course... they weren't able to do that either - The No fee, lower deposit seems attractive but unlike most buildings they bill you for heat/hot water so add at least $50-75 (for 2 people) to your monthly rent to have a more realistic estimate of what you will be paying - On the UWS you can find a ton of buildings for the same price if not lower with more amenities - We have had issues with bugs in the apartment - Many times the hallways smell from the trash chute (even though I have added this in multiple feedbacks they haven't done anything to fix the smell)- The wires above our apartment door have been exposed since we moved in- The apartment came with AC units in the window but the landlord will tell you they are not responsible for it if it breaks or doesn't work wellI will say if parc coliseum ends up being your home, the doormen and staff in the building are wonderful and the apartment itself was clean and fit our needs. The lack of amenities and terrible company for the high price just doesn't make sense
I have been a tenant in this building for a very long time. I even lived in their other building, Parc 77 years before. I recently had to have major plumbing work done in my bathroom which lasted for several days. The situation couldn't have been smoother. Our super Nelson was just here one week when this happened and he really helped to make things as easy as possible. The outside plumbers were very nice as well. Because I was working from home at the time that this happened, Nelson made accomodations for me to shower and work in a vacant apartment right nextdoor to me. The entire staff at the Parc Coliseum is outstanding.
My move-in was as simple and easy as could be. Everything was ready and everyone was helpful and nice. The entire on-boarding process was handled professionally and efficiently.
We did enjoy living in this apartment outside of what I've written below. The doormen/service team is great and we were sad to be leaving them. I recently had surgery and they were very helping with the medical equipment/deliveries/etc, not to mention a cheerful greeting and other assistance with deliveries throughout our time there (two years). You also can't beat the location - one block from the 1/2/3, right near Trader Joe's, Fairway, and Duane Reade.
What led us to leave is what I wrote below in my exit surgery, so it will be of no surprise to them:Although we do not have any problems with our apartment, we have had many issues with dishonesty from the office staff throughout our rental period here. When we first signed the lease in 10/2014, work was being done on the brick work of the building. We were told that the work would only last for two more weeks, but it continued on for about eight more months. This included jackhammering directly outside our window, as well as working men so we did not want to open our blinds. One of us worked at home from the time, and it was incredibly disruptive. When we discussed this in our rent renewal for the second year, the office staff offered no sympathy. Additionally, we are highly put off by the annual rent increases, which are well above market rate. We appreciate being able to negotiate the rent, but as good tenants, the 5-7% rent increase every year deters us from staying. Our most recent encounter with the office staff is the main reason we are leaving. In our lease, it states that we need to give 60 days notice if we do not want to renew our lease, or else we incur a pro-rated fee for every day after 60 days. However, this year we did not receive our lease renewal with our rent increase until exactly 60 days before our lease was to be renewed. We needed time to consider the rent increase, and after negotiations and discussions with the office staff, we have decided not to stay. We are incurring a fee for not giving 60 days notice, and we believe that it is incredibly inconsiderate and poor business practice to not offer us any time to consider the lease renewal without incurring a penalty. When I first discussed this with the office staff, one mentioned quietly that they should have given us more than 60 days notice, but we asked further if we would still be charged, the decision was made that we would be. The amount of this fee was almost enough to make us stay for another year despite wanting to leave the apartment, but we ultimately decided we did not want to be involved anymore with the business practices of Equity Residential. We are also incredibly disappointed to see that our apartment is currently on the market for $3125, which is nearly $300 less than the initial rent offer of $3418 that we were given. As respectful, dependable tenants, it would seem in the best interest of Equity Residential to keep us in their apartment, but we were driven out by annual large rent increases and inconsiderate business practices. It is most interesting that the company highlights their dedication to their residents when we have experienced the opposite during our time here. We will not be recommending anyone to live an Equity apartment, and we are pleased to be leaving.(End of my comments to them.) Of note, it appears that the apartment finally rented for $2840, which is well below what we were offered (or what we even paid as our initial rent!). We most likely would have stayed had they offered us a fair rent increase, so it's their loss. Once we finally said that we were moving out, someone from the regional office called us to see what it would take to get us to stay, basically asking us to name a price. They explained to us that they price their apartments on market rate (based on how many apartments are available - if more apartments are available, they rent for cheaper, if fewer apartments are available, they rent for more), which basically shows how the company is focused on getting the most money they can instead of keeping dependable tenants. Additionally, all of the above back and forth discussions were increasingly challenging, as it seems that every time we stepped into the office to talk to someone (as emails would sometimes go days without being answered), there would be a new face in the office who wasn't familiar with our concerns.
Lived here for about two years, there are many advantages and drawbacks to living here:PROS-you're just not going to beat the location. period. close to great entertainment, parks, grocery stores and unbeatable subway access. other than the disgusting mcdonald's trash always piled up on the corner (and the kind of people a mcdonald's attracts), the block is relatively quiet and pretty charming-concierge staff are super friendly and competent. varying levels of enthusiasm, but Pedro is definitely the best. Howard is up there. Christmas tips go a long way, just sayin -the building really does have some charm, if you care about that stuff. cute mail chutes that are still operational, hardwood floors and high ceilings. we were in 7A with an amazingly huge master bedroom - you probably won't find anything else like it on the UWS
CONS- for basically our entire tenancy, the building was completing Law 11 work, which requires drilling into each brick to test structural soundness. the drilling was during the week and resulted in daily piles of dust near windows. we were told the work would only take an additional 8 weeks after move-in. maybe the joke was on us for believing it. basically, if you're looking at this building and there is law 11 work coming up (ASK!), think of it as a deal breaker. the work is so loud you really can't be in your apartment, and the drilling causes a dust messes everywhere on a daily basis. even if you work during the day, this work will be inconvenient for you at best and a headache at worst. management said they would clean the dust for us every day. never happened.- laundry room: machines constantly breaking, not nearly enough for the building, even after recent "remodel" of the room. never did laundry without drama and tons of waiting for machines. if you're planning to do laundry int he building, this is something to consider- elevators are always breaking, take forever to close and are extremely small. could be a serious issue if you are handicapped or planning to live on a higher floor. if an elevator breaks on the weekend, they won't call to get it fixed until monday because management doesn't want to pay their contractors the weekend rates. this can mean multiple days without an elevator or really long waits for the one the stays in service- $$$: this building is super expensive for what it is, and you can basically count on a 7%+ increase in rent every year. not sure if the value is really there. negotiating will maybe get you down to a 6% increase- we were overall pretty happy with our experience until the time came for us to move out. we were living with a roommate and were going separate ways. the management treated us like absolute garbage when we decided not to renew (again for reasons unrelated to the building, and they knew this). it was honestly shocking, even for new york. the end to this relationship soured my experience. not a deal breaker, but don't be fooled about anyone saying management is particularly nice or competent. -impossibly tiny kitchens
Moved to Parc Coliseum in April 2016, just a month after arriving in NY. I have relocated with my company and after a month in a hotel, found this place purely by accident while walking on the Upper West. Location is simply perfect ! I am working in midtown and I walk to work, 30 mins each way. Most of my daily commute is done through the Central Park which is perfect (the park is only 7 min walk away). You have all amenities at the doorstep - restaurants, metro, bank, gym, park, river, literally everything. The moving in process was extremely simple. Safia was really responsive and showed me an apartment withing 24h of contacting her. Even though I have just moved over from the UK , simple paperwork such as bank statements, employment contracts were enough to get me going. Everything is done electronically so the process couldn't be simpler.The concierge Team is great as well, amongst them Pedro and Howard. They are extremely understanding when it comes to large deliveries, they can even place the items in the apartment if requested. Always with a smile and a helping hand when one carries load a load of shopping form the nearby Trader Joe's. I have even been passed a box of tissues when coming back breathless from my run. Wonderful guys.Now over to the Service Team. Team is based on site, special thanks to Danny, addressing all those little service issues - starting from how do I operate this oven to noisy aircon. The team responds within few hours to any niggling issues. Very often the head of that team Nizam will contact me to check if all was okay and I hay with the level of service I received. Very approachable and focused on a client satisfaction.The whole move was extremely easy and Parc Coliseum is a great place to live. The team onsite feels more like an extended family and the location puts you right in the middle of it all, especially when one is new to the city.
We have lived here for two years now, and we now have to move because the leasing office is upping our rent over 7.4% for the renewal. The average around the area for the same type of building and apartment is 2-3%. We have spoken with the management, and we even had a leasing agent tell us to look for somewhere else to live. I am not happy with the management, and the fact that a fortune 250 company like equity residential, couldn't care less about their current tenants. We have been great tenants for two years, and would like to continue to live in these apartments, but not for the price that they are trying to rip us off for. These apartments are TINY, and there are NO AMENITIES besides doormen (which are actually mostly great doormen). There are plenty of other apartments around the area that actually have amenities, and are the same price or less than parc coliseum. These apartments, in the end, are not worth the rent that they are charging. It is also completely unfair for them to up our rent over 7% in one year. Salaries don't go up that much in a year.