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Equity Residential

A
Aditi s
Jan 04, 2021

Former Tenant: 2020 - 2020

Pros:

well maintained building, and the super is responsibe.

Cons:

They cheated me of over 3200$ and have not returned my security deposit. Refused to mediate with the AG office. It’s going to be a long battle before I get my money back. Do yourself a favor and don’t rent this property. Equity residential LLC is a scam. I hope they get audited for their fraud.

Anonymous
Mar 05, 2017

Current Tenant: 1-2 Years

Pros:

We love living at The Brooklyner! The staff is super friendly, and the building is well maintained. The building location has easy access to so many trains, and awesome amenities inside. The view from the rooftop is unbeatable.

Cons:

None I can think of.

Anonymous
Feb 04, 2018

Tenant:

Pros:

I love my new apartment! The location is great, the staff is responsive, and my apartment is super quiet.

Anonymous
Apr 17, 2018

Tenant:

Pros:

We've been here for almost a year and are very happy with our apartment, the entire staff and the location of the building. The rooftop is the most amazing in the city! Come by and check it out. You'll be pleasantly surprised.

Anonymous
Nov 04, 2016

Tenant:

Cons:

I lived there a while ago and was not terribly satisfied. For starters, it's pretty loud on the street. This is it necessarily the fault of the apartment complex but you want to know what you're getting. It is also very expensive and I agree with previous comments about the lack of elevators for such a tall building. Parking is absolutely horrific there.

Anonymous
Mar 15, 2018

Tenant:

Pros:

Erika was amazing and the building is peak condition. The staff is so friendly and truely made me feel at home. Any one looking for home should go straight to aequity property. They are the only ones who are consistently great. Makes picking a home so hard since they are all amazing.

41 West 86th Street, New York, NY, 10024

Anonymous
Jan 15, 2017

Tenant:

Cons:

Poor Value for the MoneyI lived at the Parc Cameron for a year. It was my first New York apartment, having moved to the city from Chicago. It was a great location--a block from Central Park and close to public transportation. The super and the door staff were friendly and helpful. Maintenance requests were resolved quickly. I worked with a broker, so I paid a finder's fee, even though the building was advertised as "no fee". The leasing agent had warned me of construction noise when I viewed the apartment. She explained a city ordinance that mandated exterior maintenance on buildings of a certain vintage. This building had begun its life in the 1920s as a hotel. The apartments were essentially hotel rooms. There was no real kitchen, just appliances shoved into the space that formerly held the Murphy bed. The refrigerator and microwave were new, the stove was the original. There was one 3-foot closet in my tiny studio.I moved in at the beginning of the reconstruction phase. I worked from home as a freelancer. I woke up on numerous occasions to the sound of drilling outside my wall. I listened to scraping and spackling outside my window throughout the workday. I had expected this to last through the summer, but in fact, it went on well into the New Year, altogether about eight months of constant noise. Admittedly, if I had worked a regular office job, I never would have heard it. Complaints to the management went unresolved. The management office was located in another of the Equity buildings, in another part of the city. At one point, I went to speak personally to the property manager, who promised to compensate me for lost productivity. I never received anything.There was really poor sound insulation between apartments. I could hear my neighbor turn the pages of his newspaper. I overheard entire conversations from the couple on the opposite wall. They were new emigrated from South America and smoked marijuana constantly, which wafted into my apartment through the bathroom vent. The windows had no screens or storm windows. During a heavy rainstorm, it actually rained inside my apartment with the windows closed. During the winter, there was frost inside my windows.The common laundry room was the only amenity the building provided. Though I never saw roaches in my apartment, they were abundant in the laundry area. There were only seven washers and five dryers for the entire building, and at any given time, only three of the washers were functional. A couple of months before I moved out, the management replaced all of the washers and of course, raised the laundry rates.The hallways were covered with an institutional brown paint. The carpeting was always dirty and frayed. The internet wiring was literally stapled to the walls. For a high-rise building, I was very surprised there was no trash shoot. Instead, the garbage was deposited in open trash cans in the stairwell. Many of the long-standing residents had been grandfathered with rent control from the previous management. Their rent was about half of my own. I have never paid so much money for such a crappy place. When I received my lease renewal notice, they were going to raise my rent $200 a month. So I cancelled my lease. When I saw the apartment listed on their website, they were offering it for much less than they would have charged me to renew. Why stick it to your loyal tenants? Bottom line: you can do much better somewhere else, even with Equity. They manage much better properties in Brooklyn or Jersey City for the same price or less.

Anonymous
Jul 01, 2015

Tenant:

Pros:

We moved into this building in December of 2014 and couldn't be happier to call Mantena home. From our initial visit and move-in and continued through to a transfer to a different unit in the building (different layout + terraces) the staff has bent over backwards to help us in any way we needed. Beth, Toni and Kristie have been a pleasure to work with every step of the way! The concierge staff and porters are wonderful. They're all extremely friendly and attentive, always ready with a smile and "Have a good day" or "Welcome home."The apartments themselves are beautiful, modern, and clean. They're very well constructed, so you almost never hear your neighbors. Any maintenance issues, which have been minor, are handled quickly. The building is well maintained and always clean and tidy in common areas. I didn't expect to like the neighborhood as much as I do, but it's so convenient to transportation. The elementary school that we're zoned for here has been wonderful for our two children. Having Brooklyn Fare right downstairs has been great, too, since we don't have to cart bags of groceries for blocks.All in all, we're so glad to have found this building.

Anonymous
Mar 31, 2015

Tenant:

Pros:

I am going on my second year here at Mantena and I will say it is one of the best places I have lived. The office staff is super friendly and extremely helpful. The doorman are great and all know me by name and always have the best treats for my dog. I would highly recommend this place to anyone.

Anonymous
Jan 18, 2017

Tenant:

Pros:

My move-in was as simple and easy as could be. Everything was ready and everyone was helpful and nice. The entire on-boarding process was handled professionally and efficiently.

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