7 min walk,
5 min walk,
This review unfortunately is to complain about unnecessary elevator noise heard in my unit since I moved in. I reside in the 511 building. A Studio on the top floor and it is next to the elevator shaft. It is a lovely affordable housing unit for middle income patrons. Since moving in, I have heard loud elevator noises through the walls. The noise occurs when the gears switch to open and close the elevator doors. I have complained 3 times to the property management team with no avail until finally Anthony Grimaldi said he would come to investigate the compliant.Sadly, when Anthony Grimaldi came into the unit to "quantify" the disturbance, it was the middle of the day when the elevators are not active. He set the elevator to stop on each floor however, he did not set the doors to open and close. He stated that "all new elevators make these noises". Where the problem is intrinsic to the elevators he suggested that I move my furniture around and purchase a rug, and that not everyone will be happy living in a large building, and that there would be things I need to get used to living here. He also suggested that they can "open" the walls of my unit and they can add more insulation to abate the noise. That was 4 weeks ago.As a native of NYC, I have lived in many areas. I have lived and visited many apartment buildings, even in this area and 1. The elevators do not make noise 2. In units next to the elevators, they are not disturbed by the elevator. I was ecstatic about the "affordable housing" opportunities made available by the city of New York, and being here since December 5th, 2014, it has been a smooth transition. I thought once I was settled with furniture in the unit, the sound of the gears switching wouldn't bother me and the mass of the structures would absorb some of the vibrations. This has not been the case. I do not believe that ANYONE should pay the large amount of $$ even for affordable housing per month to hear gears shifting in the elevator shaft every time someone goes in and out of the building, to their floors, or orders delivery. I am very disappointed in the way this has been handled by the property manager. I recognize that there may be a lot of complaints, but this is should not be in the standard of Gotham West. I pose these questions 1. Would my complaints be taken more serious if this was the main building on 550 W45th Street? 2. Would you like to live in this manner for 12 months at a facility that more is expected from? 3. Is this what I should expect?