21 West Street
21 West Street, New York, NY, 10006
Apr 27, 2021
The doormen and porters are great.
Avoid this building - the management office is not honest about repair work.
There has been construction since 2019 and no end in sight (as of April 2021). It is impossible to take calls and mentally taxing to hear hammering and drilling 9-5 every week day.
This has been going on for a more than a year and the only communications are weekly condescending template emails with only the dates changed.
The leasing office turns unhelpful the second you sign a lease. They are unwilling to make any reasonable accommodation for residents.
Please look elsewhere.
200 West 67th Street, New York, NY, 10023
Apr 10, 2018
No Pets Allowed. My boyfriend and I found the AIRE listing on streeteasy and decided to check out the apartment. Both streeteasy and AIRE website did not mention it's a no pets building. We were happy with what we saw and submitted the online application without knowing the fact that pets are not allowed in the building. We were charged $100 per person and received a notification later by the leasing office stating that AIRE does not allow pets. The leasing office refuse to return the $200 application fee. Such waste of the our time and money!
211 West 56th Street, New York, NY, 10019
Apr 07, 2018
We have lived here since 2017, and absolutely love the place. Yes, the place is not really a luxury building which offers a gym or a common area, but that is reflected in the pricing as well. They offer water and heat, something that not all buildings offer. The location is a big big plus. You cant get any better than that. (Just imagine the most expensive property in NYC is just one street & one block away). I like it. Would live here again (if I had not re-located).
70 Pine Street
70 Pine Street, New York, NY, 10005
Apr 05, 2018
The staff is great, we absolutely love the size and layout of our apartment, the building itself is beautiful, but almost everything else is an issue, and I have been renting apartments in NYC for more than 10 years. I've never been as dissatisfied as I am now. We've lived at 70 Pine since the fall 2016 and were concerned about moving into a new building, but took the risk. I regret that we did and I regret moving out of a building managed by a management company I knew well and LOVED. I know people who worked for Rose and have left because this building is fraught with issues, and we live those issues every day. I don't know if these are unique or common to renovated office buildings turned into apartments, but it makes day-to-day life stressful and annoying. We live on the 24th floor and we hear constant street noise - mainly honking - from Pine Street, because Pine is not a street meant for this amount of traffic. It can hold one car without any room for cars to pass, so if anyone is being dropped off or picked up, Pine will get backed up. They do not have a drop off area because they can't get one zoned. This happens all hours of the day but gets very bad at night. There is also a hotel, but there is only 1 official entrance (the entrance on Cedar requires walking past trash and Cedar is a gross street, plus is not accessible), so everyone, hotel guests and 1200+ residents, use the front door most of the time. The building allows dogs of all sizes and both the front and back entrances always smell of dog pee. (Elevators often smell of dog or dog pee too) I lived around the corner before moving to this building and the entryways never, ever smelled. If you rent an apartment with a balcony, it is an additional $1000/month, but apparently, they are covered in other people's cigarette butts. You can often smell smoke in hallways, whether from someone burning their food or smoking. This is an example of an email they send residents at least once a month:"We are making continuous strides to improve our building here at 70 Pine. Not only is improper disposal of Cigarettes a fire hazard, but it is a direct violation of your lease. 'Improper disposal of cigarettes is considered "Objectionable Conduct" as defined in Section 12 of your Lease Agreement, and engaging in this behavior is a violation of the same.'Do not throw them out of the window or off of your balcony, this is an improper way of disposal.Please see the below section of your lease in reference to your neighbors:83. Noxious Odors and Hazardous or Toxic MaterialsTenant shall not permit any noxious odors or objectionable odors to emanate from Tenants Apartment or any area of the Building. Further Tenant shall not use, generate, store or dispose of any type of hazardous or toxic materials or substances at, from or in the Apartment or any area of the Building.Please join in the efforts in keeping 70 Pine clean and be courteous to our neighbors! "Other issues:-there are only 4 elevators that go up in the City Collection tower. They converted one of the elevator shafts into apartments on every floor, so that is no longer an elevator. You can wait 5+ minutes for an elevator during busy times. The building WAS NOT MEANT to hold this many residents, and they squeezed them in wherever they could. -one elevator was out in the Tower Collection for months. -the entrance on Pine Street is often unmanned, and anyone can come in and out. This is made worse by hotel guests and honestly, it looks like there are lots of AirBnB guests as well. This is "prohibited" by the lease, but I constantly see new people, with suitcases, taking the resident elevator who don't know what they're doing or where they're going. - Front desk is often overloaded with a long line of residents, guests and delivery guys waiting. The front desk guys are completely overwhelmed with residents, guests, deliveries, Seamless, etc. So it is very easy to just walk into the building to get to the elevator...because there is nothing stopping anyone from getting there except office-building style turnstiles (yes, you need a fob to get into the elevators), but you can easily piggyback onto someone else entering. - On windy days, building creaks like an old pirate ship. The first time this happened, we freaked out, but then once we figured out what it was, were pretty annoyed. Anytime there is a decent wind, the entire apartment creaks very loudly. Last night, it was so loud in the wind that we decided to measure the decibel level in the middle of the night, because even with ear plugs, I could hear the noise. It was at 79 decibels, loud enough to wake you up and keep you awake, again, even with ear plugs. - Nothing stopping hotel guests from bypassing front desk and accessing residents elevators except for an unlocked, half height glass door with a buzzer that seems to ignored by building staff
Mar 26, 2018
The biggest issue I have with the Aire is that the building management turns off the AC for half of the year. As anyone knows, apts in NYC buildings can get very hot even during the winters. Without any AC in the apts, it was very uncomfortable to sleep at night.
Mar 19, 2018
Since my initial review, the building has galvanized into action. They responded to me immediately and also increased their communication with tenants about ongoing issues. And, I am thrilled to report that the elevators to the high floors have been repaired. It is a game changer. I would again recommend living in 70 Pine. All the positives are still there, and the issues have been addressed. Great units and amenities and good price point in an up and coming neighborhood.
280 Ashland Place, Brooklyn, NY, 11217
Mar 10, 2018
There was only one person leasing (3 days/week at best) the entire building. Requested a "tour" but did not show the amenities nor talk about the services available for tenants. He rushed us to choosing the apartment.Approval process apparently took more than 2 weeks to complete. And at the end of the 2nd week, after receiving their approval letter, there was still a problem/delay coming from their end. "can't even"
Feb 12, 2018
Just moved in. I'll revisit this review after a few months.The positive:- Beautiful building- Amazing gym at a reasonable price- Doormen have all been great
The Negative:- On the higher floors, only 2 elevators are working. I see 5 elevators in the bank, but with only 2 working, the wait is brutal. I can only imagine what will happen once the building fills up with more residents.- Maintenance people don't respond. We've submitted multiple requests and have haven't heard back for days. Thankfully our maintenance issues aren't too severe, but the service here is really bad.- Intercom doesn't work. There's a loud buzz and you can't hear anything.
220 East 22nd Street
220 East 22nd Street, New York, NY, 10010
Feb 08, 2018
< 1 Year
Great gym that anyone can enter providing you have a gym key.
No rooftop, 2 slow elevators, small apartments, high rent, doormen dont know you.
Nov 07, 2017
My fiancé and I moved in in April 2016 and were some of the early residents to the building. The building is absolutely gorgeous. The building has been impeccable, but we were also the first to live in our unit. We've never had any issues with our AC unit or water temperature/pressure. The front desk staff and doormen are always incredibly friendly and helpful. The management has also been quite good. They are very responsive and provide frequent updates on construction and other building matters. The location is so convenient -- right across from the 2/3 and a few blocks from the 4/5. City Acres opening just downstairs has also been SO NICE! I just hope they open a direct entrance into the store so we don't have to walk around in the rain and snow.The only time we had an issue with noise was with one of our neighbor's dogs. We complained a few times to management, which issued her several notices and took care of the situation. Otherwise, we've thankfully never heard anything out of our neighbors -- no TVs or conversations heard through walls. Sometimes the wait for elevators can be some time during rush hour but it's not so bad... I've definitely experienced worse. Our internet has slowed since the building has opened floors and more people move in but we just switched to Verizon from TWC and that seems to have taken care of the problem.I would say my only complaints are that La Palestra (the gym), being a separately owned company, is an additional fee. I would even give up the full basement floor gyms just for use of the 9th floor cardio room. I already have a gym I love and use and can't justify an additional gym. The 18th floor lounge (a converted corner apt) is available to all residents, though. The leasing office has been good but I do think that with the number of units coming on the market in FiDi, the rent is a bit too expensive. I love the building but it may no longer justify the cost. They do not currently allow you to pay with your credit card, either, as many other buildings do so that would be nice.Overall, I would highly recommend this beautiful, convenient building to any of my friends.