Very convenient location with many subway options.
Doormen were always very nice and friendly. Chris, Vicky, Lily, Tori, and Jenson were
Lived here for 2 years.
Management always took forever for anything to be done. People in the office were not
Appliances in the unit are from about a century ago. Water temperature is random.
Beautiful lobby, yet the corridors look like a scene out of The Shining.
The system for receiving packages is a joke.
While living there -
Pros: Convenient location, Chris, Jenson, and Tori are our favorite doormen,
package room, Affordable living if you split with multiple roommates, good views.
Regular exterminator services. Laundry in buildling. Trash collection on every floor.
Appreciate the festive events they host in the penthouse lounge.
Cons: Package room consistently rejects packages because they're out of room,
including turning away important wedding deliveries (including my groom's tux). Getting
this apartmentwas a battle, and we were treated with disrespect by the leasing office.
A brand new floor wide gym is being built, near every great subway, good elevator system, can put up walls to the ceiling.
EVERYTHING. Doormen are rude, management will not talk to you unless you are there to pay rent, the floors were falling apart, there are very few AC units in the apartments, maintenance always tells you that you do not have an issue, location is terrible, no supermarkets near, raise rent every year.
None I can think of.
Update: It is May 2017 and there's a construction crew down the hall which has been
renovating an apartment for a week. By the smell in the hallway, they've been
chainsmoking 7 packs a day. The entire hallway reeks of cigarette smoke and it's wafting
into my apartment, even behind closed doors. So I can choose between 1) open
windows to get some fresh air and have it be blazing hot humid NY summer or 2) Have
the windows closed, have AC on, and inhale cigarette smoke all day. Literally starting to
feel sick and get headaches so I purchased a HEPA air filter at my own cost. Emailed
management but not really expecting much here. Glad I'm moving out soon.
< 1 year
I'd give it ZERO stars if there was an option for it. The Management Office is beyond
rude and inefficient. Every other advantage of location etc is pretty much nullified by the
management staff. The intercom doesn't work, there is brown water in the bathroom, bug
infestation in the building and a host of other problems that the management office just
refuses to deal with and are extremely rude with you when you ask them to fix the
problems. STAY AWAY!
I've lived here for 3 weeks and am an EXTREMELY clean person. I have found 6 roaches,
some alive. I don't leave any food out andwas told by MANY tenants that the building
has a roach problem. I have had the buildings 'exterminator' come in and spray and I
have also asked the building staff for a gym card for weeks now. Which they haven't
gotten me. I am subletting for 4 months but I would never live here. I also told them that
when I moved in our heat doesn't work. They don't fix anything. They don't even
respond. I'm filing a building complaint. This is disgusting.
It's a GOOD location! YES.
- I have LOST SEVERAL packages during my time here. And the PEOPLE in the package
room, they are just SO I always receive with the attitude and answer like: I don't know, i
dont have time, it's not up to you, NO, NO, NO, It's ur job"
- Can you ever believe that the management office actually YELLING at you in front of
the lobby? oh zee, she yelled at me and 3 others little asian girls non stop, doesn't even
let us talk. And black mail us saying that she will stop us from extend thelease (her name
- The WATER! IS BROWN. OR YELLOWISH !
- The laundry cost are high! Each time my laundry cost around $10 to have everything
dry and clean!
- oh and those DOOR MAN/ or they called 24 hour security guys, L-O-L, they just there
to be pretty, you know?! They dont even checkthe ID when you enter the building (which
mean, everybody can come to your apt). I felt very unsafe !
< 1 year
I've been here for a month now and so far it's been pretty positive, I chose the building because it's in a
very convenient location right next to the subway station and for the gym inside the building,
which is pretty average but still super convenient.
So far I haven't experienced any cockroaches, as my roommates and I have
kept the place clean. It is an old building, but the inside has held up pretty well
and in my opinion it's nicer than most prewar walk-up buildings while still
remaining competitive in price.
The main downside would be the noise - I'm facing Broadway/SIxth Ave and it is loud
even at midnight. The sound isolation is just not very good, and there are some units that
barely have any natural sunlight in them. Another point would be the price of the laundry,
it is $3 to wash and $2.75 to dry, which is high.
> 5 Years
Left after 7 years of living in the apartment. Here are some good and bad experiences, I'll start with the positive:
- Location: this is the ideal location if you're are a social butterfly as Almost all the subway lines are available for you to get a quick change and touch up after dinner to head to nightlife. Penn station right round the corner. Shopping next door and right across the street. Extremely Convenient.
- View: Rooftop view of the Empire State and annual Macy's thanksgiving parade.
- Restaurant: Asian restaurants with K-town right round the corner, starting 2016 more restaurants and speakeasies to hang out or people watch such as The Smith, Trademark Taste&Grind, Friedman's
Here comes the negative:
- Management: Unresponsive and always want you to see them in their office and since
they only work 9-5, you will have to take time off work to resolve issues. My check was
lost and I was charged a late fee.
- Doorman/Mailroom: while most of the doorman are lovely, a few of them are unhelpful,
lazy and rude. A few times mails go missing and no specific break time, so you might
need to check a few times if there is anyone attending the mailroom. They will not help
accept dry cleaning or if your friend want to drop something off for you while you are not
home, defeating the purpose of a doorman.
- Noise level: while you may think ambulance sirens are a norm for manhattan, you may
want to rethink. Other buildings in the area have better noise insulation and no sirens
could be heard in the apartment.
- Roaches and bedbugs: while my unit was free from these bugs and roaches, Beware
that some units are infested. Check the nyc bedbugs reports
- Old and rusty pipes: the water are yellowish and sometimes brown. Toilet are often
clogged due to old pipes.
Few buildings can rival Herald Towers when it comes to breeding contempt and ill will in
their tenants. I have to assume that any positive reviews come from college students
whose mommy and daddy are paying their rent. Adults who sign a rent check usually
end up moving out in disgust. I'd also ignore the glowing reviews that relate to the leasing
office. Really? The salespeople who make their living by getting you to sign a lease were
super niceand helpful??? Shocker. Do yourself a favor and steer clear.
Are you out-of-state, country or too busy to visit the apartment in person?
HomeAvatars will tour on your behalf all while you're seeing everything live on Zoom.