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Silverstein Properties

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Anonymous1

650 West 42nd Street, New York, NY , 10036

Anonymous

Apr 17, 2018

Tenant:

Pros:

Beyond excited to join the River Place community. I will be moving in within the next two months and so far, the team has been a complete dream. Brian Love at the leasing office is absolutely amazing! He kept me informed of any traction and offers pending on units that I was interested in, and everything aligned for my dream apartment due to his speedy communication and commitment to finding me the best place. He managed conversations with my current apartment mangement team and had everything sorted very quickly - leaving me with seamless conversations with River Place property management. Can not wait to build my new home here!

Anonymous1

650 West 42nd Street, New York, NY , 10036

Anonymous

Feb 10, 2018

Tenant:

Pros:

Just moved here 10 days ago and I can't say enough good things about this place. First of all, Brian Love made our whole leasing experience a real breeze and we can't thank him enough for that. He is very friendly, professional, super nice, helpful and was always available (both on phone and email) to answer any questions we had. He made sure we had all our documents ready and complete so that we could get the approvals, sign our lease and get all the paperwork out of the way in just 48 hours time. Due to unforeseen circumstance we had to move a day earlier than the date agreed upon on the lease and Brian spoke with the building management and made sure we had no issues getting the apartment a day early. The experience itself was really stress free and exceptional!As for the building, They've great amenities to begin with at a very low monthly / yearly rate - Doorman, lobby, multiple elevators in both the towers, gym, pool, basketball court, a deck, lounge, laundry room on every floor etc. The property is beautifully maintained and the front desk staff is just great! The apartments are clean and spacious with huge windows that makes sure plenty of natural light comes in and they provide great views of the city/ the Hudson. I was initially a little worried about the distance to the nearest subway( a good 10-15 min walk) as I commute to downtown every day for work. But so far it's not been an issue thanks to the free shuttle buses the building offers. It runs every 20 mins during the rush hours and stops on every major avenue on the 42nd Street. The M42 crosstown bus stops right in front of the building and is also a great way to commute. I've also taken the free ferry buses that run on 42nd Street. So far the commute has not been an issue.There is a Sunac market right down the street that is really convenient. Couple of cafes and restaurants in a 2 minute walking distance and all that HK has to offer is just another few minutes away! I would definitely recommend this place!

Anonymous1

650 West 42nd Street, New York, NY , 10036

Anonymous

Dec 27, 2017

Tenant:

Pros:

We don't move in until January 5th but i wanted to leave a review for the whole leasing experience. Brian Love in the leasing department was so helpful, attentive and responsive. He made the whole process easy and stress free-as stress free as moving can be! We looked at a few different apartments first and then went back to see the 2 bedroom we ultimately rented. The apartment was just renovated and has brand new bathrooms and kitchen! The bedrooms are spacious and there are multiple closets. After signing the lease we went back to see the apartment twice to take pictures and check it out after the work was finished. We currently live right across the street but are expecting and we were looking for a bigger apartment in a family friendly building. River Place met that criteria. We looked at multiple other 2 bedroom apartments in the area but found they were more expensive with less room and often strange layouts. No fee! And onsite leasing office was really convenient. We can't wait to move in!

Anonymous1

650 West 42nd Street, New York, NY , 10036

Anonymous

Dec 17, 2017

Tenant:

Cons:

I lived in River Place for 3 years, from August 2014 to August 2017. This building does some things well, but it also drops the ball on so many important aspects that I just can't in good conscious recommend it to anyone looking for a luxury building.I'll start with the good - the units themselves are nice. They are roomy, bright, and modern. Also, the front office staff is pleasant to work with and helpful with any concerns that you may have. We rarely had maintenance problems and when we did, they were fixed same day, so hats off to those guys.Unfortunately, the bad outweighed the good in my opinion. Firstly, do not be sold on any amenities in the building. They look great on walkthrough, but they are often unavailable or lacking. Starting at the top, the rooftop viewing deck is nice, but the door is always locked. In the three years I lived there, I can count on one hand how many times I had access out of at least several dozen attempts. There are no chairs or furniture allowed out there, so you can not relax. Ultimately, there are much nicer viewing decks in the city. The gym and rec room are pretty good, but the pricing scheme is ridiculous. Instead of charging an access fee per unit, it's $600-$700 per person for the year, or $15 for a guest pass. Not great, but acceptable for the gym and pool. Unacceptable for the rec room and sundeck. I was a member of the buildings gym, but my girlfriend preferred to go offsite. So fine, she can't use the gym, but they actually expected her to pay $15 to join me out by the grills or watch a football game in the rec room. I'd have friends over and instead of being able to use the beautiful space that they sell you on, we stayed up in my apartment because no group in their right mind is going to pay $60 just to sit on the deck at your own apartment. So unless you are friends with a lot of other tenants who are members of the gym, you'll likely be enjoying these amenities by yourself. They talk up these amenities because they are often included in a luxury building, River Place just leaves out the fact that it will hardly make sense for you to use them.And then parking and the shuttle. The attached parking garage was a major sell for me - unfortunately, in the 3 years I lived there, a monthly space never opened up in River Place or Silver Towers. So yeah, don't get sold on that. Also, on numerous occasions, the garage would be rented out for private events, so it isn't even readily available for guests. When my grandparents came on a very regular Saturday, there was a wedding somewhere, so they had to park all the way near Times Square and then cab it to my building. So much for convenience. And the shuttle - not great. First, if a building offers a free shuttle, you know it's in a terrible location. In the morning, you should expect it to be late and packed. Whatever shuttle you think you need...take the one before it. The closest subway is about a 15 minute walk - if you look at a building/subway proximity map - River Place is literally one of the furthest buildings from a subway in NYC, and that subway it Port Authority. If you are a woman, beware. My girlfriend was harassed on her way to the subway and home almost every single day by the druggies and homeless people who hang out in front of it. And in the winter, the walk is brutal - you will likely cab it more then you want to admit. This probably isn't managements fault, but something to consider before moving in. Also, I've never lived anywhere that had more frequent water/gas shutdowns. You can expect these service to be off at least one day each month. It is usually between 9-5, so not a big deal if you go to work, but a major inconvenience if you work from home or are a stay at home parent. They always noted the disruption was due to the providers, so not sure if management can improve this, but still something a prospective tenant should be aware of.Last, but certainly not least is management. It took us almost three months to get our security deposit back even though we confirmed that the full deposit was being returned within two weeks of moving out. I'd call management and be told that it could take 6-8 weeks to receive the check in the mail. Fine, I'll wait. 9 weeks later, I call again to find out that it had been mailed within a month of us moving out (yes, this was after being told that I should just wait). Turns out, the check was sent to the wrong address even though I had confirmed my new mailing address at the front desk and on the phone. Fine, they'll send another check. The woman in accounting read the right address back to me and said she would update the system before resending the check. Then she sent it to wrong address AGAIN! I only got it after 11 weeks because FedEx told me where they mailed it and I went and collected it in person from the other address.Long story, short - You can definitely find a better apt. for the same rent - we certainly did.

Anonymous1

650 West 42nd Street, New York, NY , 10036

Anonymous

Oct 25, 2017

Tenant:

Pros:

Love living at River Place. We have a great two bedroom that overlooks the Hudson. We see boats and cruise ships and helicopters on "Hudson River TV" day and night. The staff is warm and welcoming, the building well-maintained and best of all I ride my bike up the Hudson River park bike path to work everyday.

Anonymous1

650 West 42nd Street, New York, NY , 10036

Anonymous

Sep 07, 2017

Tenant:

Cons:

I tried to rental with them. I first called them asking some details. Fine. Then, I figured out my schedule and called again to make an appointment. We agreed on a time. Then I went there abd got told there was no appointment. They just said that's the time they can show but did not make any appointment with. I asked if you have five mins to show the apt. They said no. I was in the lobby and got told maybe in an hour or half they may be OK. They really don't care your time.

Anonymous1

650 West 42nd Street, New York, NY , 10036

Anonymous

Jul 16, 2017

Tenant:

Pros:

GM, I love my building One River Place. I have a huge amount of space, I can't imagine living in any other luxury building right now. One River Place, have these OUTSTANDING EVENTS, if the tenants in the building have no plans or just want to keep it local. These events are the best place to be. JONER Hall, is a great event planner, coordinator, host, etc... He is just a very well-rounded people person. I can't imagine what it takes for him to put these amazing events together on a monthly basis. He works very hard. All the tenants have a amazing time. He brings great joy, and great fun and much laughter to all of these events. These events will keep you wanting more, such as BINGO NIGHT! OUTDOOR BARBERCUE, YOGA & WINE NIGHT, AND COCKTAILS ON THE HUDSON, and this is just a few of the amazing events JONER organized. He made this delicious cocktail drink call the EQUALIZER. I believe this special cocktail drink should be on the market for sale. In my opinion, the tenants LOVE IT! I hope JONER, keep planning these great and outstanding events forever....Thanks:-)

Anonymous1

650 West 42nd Street, New York, NY , 10036

Anonymous

Jul 09, 2017

Tenant:

Pros:

This is the best apt in city - with direct access to river, on-site park & playground, on-site gym & indoor pool; Hell's Kitchen family-oriented. The owners keep it maintained & beautiful. Their employees are efficient & knowledgeable & yet friendly & makes it feel like 'home'. We have social events, bar b q & sun deck... & the river views are spectacular. Riding, kayaking, boating just across the street! We've been here 5 yrs & never want to leave. It's home.

Anonymous1

650 West 42nd Street, New York, NY , 10036

Anonymous

Jun 20, 2017

Tenant:

Pros:

GM, I love my building One River Place. I have a huge amount of space, I can't imagine living in any other luxury building right now. One River Place, have these OUTSTANDING EVENTS, if the tenants in the building have no plans or just want to keep it local. These events are the best place to be. JONER Hall, is a great event planner, coordinator, host, etc... He is just a very well-rounded people person. I can't imagine what it takes for him to put these amazing events together on a monthly basis. He works very hard. All the tenants have a amazing time. He brings great joy, and great fun and much laughter to all of these events. These events will keep you wanting more, such as BINGO NIGHT! OUTDOOR BARBERCUE, YOGA & WINE NIGHT, AND COCKTAILS ON THE HUDSON, and this is just a few of the amazing events JONER organized. He made this delicious cocktail drink call the EQUALIZER. I believe this special cocktail drink should be on the market for sale. In my opinion, the tenants LOVE IT! I hope JONER, keep planning these great and outstanding events forever....Thanks:-)

Anonymous1

650 West 42nd Street, New York, NY , 10036

Anonymous

May 20, 2017

Tenant:

Pros:

I love this building! One River Place is an incredible building with fabulous amenities and great apartment layouts. But even better, is that awesome staff. We moved here 2 years ago and just renewed for another 2 years because we really can't imagine leaving! This building hosts monthly events with an amazing event coordinator named Joner. Joner is kind, helpful, sweet and really organizes fantastic events for our building. The building is also very family friendly and many of the events are for kids!! We even have a wonderful parent community in the building. The River Club is also great... and the manager Lori is wonderful!! She is so caring and also organizes many of the kiddie events as well... Akada is another fantastic staff member in the River Club. I really have nothing bad to say about this building and the staff and events are a big part of what keeps us staying here!!