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Monterey Properties

Anonymous
Jan 18, 2017

Tenant:

Cons:

Submitting this company to better business bureau. They basically went back on their word twice. Don't live here, management hates the residents.

Anonymous
Oct 23, 2015

Tenant:

Cons:

Just walked down 28 flights of stairs at 6:25am because per the desk "all the elevators are broken and we don't know when they will be fixed". Happy Friday morning from the Monterey!

Anonymous
Oct 18, 2017

Tenant:

Pros:

This is a fantastic place to live. Amazing location, amenities, management. Hard to believe a place like this exists in NYC, its more like a resort, with a rooftop garden and pool in the building. My family, including a 10-year old, loves living here and I hope we can stay for years to come. Management reps Senada and Joleen are most responsive and professional. Right near Central Park and the 6 and Q subway lines. Playground right across the street. Thank you, Monterey!"

Anonymous
May 13, 2016

Tenant:

Pros:

The management organizes holiday parties which are great and free breakfast events.The amenities are just mind blowing. The world class fitness center that has pool/ sauna / steam room. The fitness center offers free classes including yoga, pilates, spin class, boot camp. There is sun terrace with 360 views of New York sky line which has grilling areas and great place to spend your evenings. We have hosted lot of bbq parties. There is also brand new lounge area that is great to rent to host parties.Building has in house cleaning/ dry-cleaning and full concierge service which we are very handy and give you that ease of life. I would highly recommend to make Monterey your next home

Anonymous
Jan 31, 2018

Tenant:

Cons:

Please note most of the 5star reviews are fake, and 13+ are blocked. All reviewers have only 1 review. Really wanted to live here but management isn't reasonable.

Anonymous
Nov 20, 2017

Tenant:

Pros:

I have lived at the Monterey for 6 years and I am a huge fan of the Monterey, that includes both the building amenities and everyone that works here. The Monterey doormen, porters and front desk staff like Sean, Artie, Rad, Chris and Christian are great people and super helpful. They make the building feel like home. The maintenance guys are super helpful, kind and always fix issues promptly. The building Management - Henri, Senada, Claudia and Joleen are extremely responsive and go above and beyond to make the Monterey a great place to live. It's clear they really appreciate their tenants. The building is very clean, well maintained and upscale, from the beautiful lobby to the well-appointed common areas like the resident business center and the resident lounge - which is great and affordable for hosting private parties. The rooftop deck is huge with multiple areas with built in grills, sinks, fridges and ice machines. The roof is a fun social scene where residents get to interact with the neighbors and host private parties. The underground parking is super convenient and has an amazing staff. The building's gym is on par with any commercial gym equipped with a great private pool, saunas and steam rooms.

Anonymous
Aug 12, 2017

Tenant:

Pros:

You can't ask for more when it comes to call somewhere home. I have been living here for 3 years and have to move because of my work but I would highly recommend the Monterey to everyone! As I have been recommending it to anyone I know and looking for a place to live.The Monterey is a great place to live, for so many reasons: Let me start with the people here, who make this place home and became genuine parts of my life here. The management is always very responsive, considerate to the residents' needs, very friendly and always helpful. Also, they always look for new ways of making the place more fun and all around place such as organizing parties, dinners, offering perks, movie nights, yoga classes at the rooftop! Henri, Claudia, and James have been incredibly helpful to me whenever I need and they always go above and beyond to help all of us living here. I should also note that their friendliness and helpfulness didn't changed and even continued further, even after I decided to move out. They have been very supportive and helpful during the process. It is when you really know people are always truly caring and build genuine relationships. Doormen, porters, front desk stuff, they are all amazing!! So friendly, helpful, responsive. I will miss the doormen team a lot! Every single day/night their "welcome home" smile made my day. Building has all the amenities you can ask for in a luxury building: Always clean, well maintained & upscale, great roof deck with a lot of common and private areas, kitchen/BBQ sections, seating areas and of course a great view! 24 hour open gym has a great pool and at a great quality, with also very friendly staff working there. There is also dry cleaning, laundry, full concierge service and a business center with 24 hour access to computers/internet and free printers.Lastly, the location is great: Right by subway 6, one block away from Q, few mins walk to Central Park and all the museums (MET/Guggenheim etc.), close by Wholefoods and so many other grocery, pharmacy stores etc.All in all, as you can expect, I will miss this place a lot and hope to be back again! I would definitely suggest anyone looking for a new place to live to check Monterey! If nothing else, you will have a nice chat and warm welcome from the management :)

Anonymous
Aug 06, 2017

Tenant:

Cons:

Fast forward to 2017 and circa related management. This new "management" is a joke. The elevators are the absolute worst and water is considered a luxury I guess because you rarely have any. I stuck it out since work is located so close by but this place isn't luxury.!!!. The old trusty doormen are the best and make it worth coming in this place. Small box sized apartments with no halls to maximize the amount of units on a floor. Pure insanity. The area is the charm but if you value a buck stay away and all the long term tenants will testify to that fact. We had suicides and all types of unsavory behavior here. Please get a management company that can manage. They are completely harsh with their staff and have diminished the quality of basic necessities in here. Go away or all your tenants will. Their idea of parties are a joke compared to related also. Glad to have gotten out.

Anonymous
Jan 28, 2017

Tenant:

Pros:

I have been living in the Monterey building for a little over a year with my fiancé who is going on his 4th year- my experience couldn't be better. To start, management was extremely helpful in identifying apartment options that suited our wants (gorgeous view, office space) but also our financial needs. Once situated in our brand new apartment with gorgeous views of the Empire State Building, the service remained outstanding. The rooftop is spectacular with use of the grills we have rented out space and threw some memorable parties ! From hanging our art on the walls to putting our dry cleaning/packages in the apartment for us when we aren't home, my experience here has AMAZING. At the end of 2016, my fiancé and I were at a crossroad - unsure as to whether to move out of the city and closer to our parents, or to stay in the Monterey. Management is fair and understanding which made our decision easy- we just cannot leave!

Anonymous
Oct 19, 2016

Tenant:

Pros:

I have been a resident of the Monterey at 175 East 96th Street for approximately 14 years. When I first moved-in, the Monterey was one of the only few full service luxury buildings in a neighborhood baron of night-life, bars and/or restaurants. Although the neighborhood has changed dramatically with the opening of new great restaurants, bars, a Gourmet Garage, a Whole Foods, boutique wine and cheese shops and even a rock climbing gym, the exemplary quality and service at the Monterey has stayed the same.For me the highlight of the building is the roof-deck which is opened 24 hours and includes numerous secluded dining areas, places to lay-out and barbeques-it's a great escape from the city below. The Gym and pool are also fantastic and are both kept immaculately clean.The maintenance and management staff are extremely responsive to any and all issues and extremely courteous. The porters, doorman and concierges are all friendly and professional and all go out of their way to make you feel right at home! Lastly, Henri Imarazene and all of the folks in the leasing office are always available, very easy to deal and extremely knowledgeable.

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